● Product Name:Zhongke Yida queuing and calling management system

Product model: ZK-Q5

● Product Overview:In service window units represented by service halls, the crowded queues of a large number of customers have become the main obstacle for these enterprises and institutions to improve service quality and enhance their business image. The Zhongke Yida Q5 queuing and calling management system completely solves the problem of human queuing with information technology. Through the five major processes of ticket collection queuing, seat waiting, calling service, service evaluation, and management monitoring, it replaces the hardships of human queuing and turns the trouble of human queuing into a beautiful leisure time. It makes the environment of the service hall orderly and brings happiness and convenience to everyone who uses it!

★Number retrieval terminal software:

① The interface of the number issuing machine can be personalized according to the needs of users.

② The number queue can be set to a location that the customer deems reasonable; Each queue on the interface can display the number of people waiting ahead, and the font size, font, and color for displaying the number of people waiting can be freely set.

③ When multiple units share the same numbering machine, hierarchical and multi page numbering can be performed.

④ The printing style of the ticket can be flexibly customized, and there will be an automatic prompt for paper shortage.

★Business queues can be flexibly added and deleted as needed.

★Support priority setting, distinguishing the order of calling based on time for the same level

★Support the use of VIP cards or other magnetic cards provided by customers to define card rules for card swiping and issuing numbers. Other cards are invalid.

★Support SMS prompt expansion function.

★Customers can edit the content on the ticket as needed, such as logos, font size, time format, etc., and can freely set the position of the content on the ticket. The input method is WYSIWYG, and whatever style is entered, it will be printed.

★Support the setting of weekly and daily working hours for each business. For example, if a business has a Saturday, Sunday, or noon break every day, the system will automatically prevent the queue from issuing numbers. The button icon for this queue on the interface will also become invalid, meaning that the relevant business cannot be processed during this time period, and clicking on it will not print the number ticket.

★Support setting idle display information on LED window display screens, such as warm reminders, and the display interval time can be adjusted freely.

★Support adding display text files such as warm reminders, business advertisements, etc. to the interface of the issuing machine at will.

★Adopting TTS standard female voice pronunciation, the voice is clear and gentle, and the voice playback rules can be flexibly configured.

★An automatic queue transfer strategy can be set. After the business processing is completed, the system will automatically transfer to the set queue according to the corresponding strategy until all queues in the transfer strategy are processed.

★The queue management system seamlessly integrates with the customer evaluation system, and various statistical data can be remotely monitored or queried through the network, making it convenient to view customer evaluation information at any time.

★The support teller can achieve login or logout functions, and can query login numbers to enable the same counter to handle corresponding business with different login numbers at different time periods.

★Support two waiting areas to display different information content, enabling separate display and calling.

★The system supports 99 number issuing machines to issue numbers online, with no duplicate numbers queued. It has unlimited technical display, call, and evaluation terminals, which can meet customer needs to the greatest extent possible.

★The host software has unique clear operation prompts, making it easy to troubleshoot common faults. Additionally, the host software has a ticket number data clearing function, making it convenient to clean up increasingly large databases.

★The system supports second-generation card reading and number retrieval, as well as QR code scanning for number retrieval.

★Flexible support for multiple display terminals: LED electronic display, LCD TV, LCD all-in-one machine, etc.

★Support queue priority, VIP priority, and WeChat appointment (requires external network support).