Characteristics of DT-100 Ultrasonic Particle Size Analyzer:
■ For cash and lotion characterization;
Can be aqueous phase, polar and non-polar solvents;
Ultra wide particle size measurement range, from 5nm to 1000 μ m; Single theory;
Without dilution, measure the original concentration sample: 0.1-50% (volume percentage);
No need for calibration;
Frequency range: 1-100MHz;
The gap between the audio generator and detector is adjustable;
Manage data through an Access database;
after-sale service:
Application Support Center: There is an application support center and application laboratory located in Beijing. Responsible for user training and application support, ensuring 24-hour real-time response to user issues.
Level 1: Full time sales and marketing engineers and product experts who have undergone multiple trainings and are distributed in various offices are responsible for answering users' basic application questions and judging instrument status.
Level 2: Engineers located in the Beijing Technical Service Center and Application Laboratory are responsible for the installation, maintenance, and user training of instruments, ensuring 24-hour immediate response to user issues.
Level 3: Company experts visit China every year to help Chinese users solve difficult problems.
Level 4: Company experts provide 18 hours of service per day to answer questions and clarify doubts.
1. Installation and debugging of instruments:
After the instrument arrives at the user's site, the manufacturer will dispatch engineers from Beijing, Shanghai, or Guangzhou to install and debug it.
2. Instrument acceptance: After installation and commissioning, use standard substances or samples for acceptance.
3. Application training:
After the installation and acceptance of the instrument, the seller shall provide on-site training for the user's personnel to enable them to independently operate the machine.
4. Maintenance services:
The shelf life is 12 months after the acceptance of the instrument.
2. Respond within 24 hours after receiving user repair reports; If the instrument malfunction is confirmed, the engineer will arrive on site within 48 hours for repair.
3. The company will promptly provide free upgrades to the instrument software.