The high growth of the catering industry has also made competition extremely fierce. How to improve service quality, increase customer satisfaction, and enhance competitiveness is a key issue related to the survival and profit development of enterprises. Catering informatization is an excellent solution that can help catering enterprises improve their management level, enhance service efficiency, control costs, and improve the scientificity of decision-making, thereby enhancing the core competitiveness of catering enterprises and making them invincible. Among numerous catering information products, the self-service touch ordering system has its unique advantages and characteristics.

Product features:

• Reduce the number of front desk cashiers, minimize manual expenses, and reduce error rates, making management easier.

• Reduce customer queue time and improve customer satisfaction. Due to the implementation of self-service ordering equipment, customers can conveniently and quickly order their favorite food, reducing long queues at the front desk and providing a relaxed dining experience.

• The self-service touch ordering system has rich multimedia presentation methods, which can realistically showcase the characteristics of our restaurant's dishes to customers and have a very good promotional effect.

• Customer care. Can quickly introduce a regular customer membership card system. Provide appropriate discounts to regular and merged customers, retain old customers, and expand new customers.

• Quickly mine customer information. The introduction of touch ordering system can quickly record and analyze customers' dining habits and preferences, which is more conducive to restaurant procurement arrangements and better service.

Structure diagram:

Customer dining process: